Return & Refund Policy
Return & Refund Policy
We want you to love everything you shop from us. If something isn’t right, we are here to help.
Eligibility for Return / Exchange
You can return or exchange a product only if:
You received a wrong product
The product is damaged
There is a size issue (only exchange allowed if the size is available)
Conditions
For a return or exchange to be approved:
- Item must be unused, unwashed, and in original packaging
- All tags and accessories must be intact
- You must raise the request within 48 hours of delivery by contacting us
Return Process
Email or WhatsApp us with your order number and issue details
Share photos or an unboxing video as proof (for damage or mismatch)
Our team will arrange the next steps after verification
Refunds
- Refunds are only issued if the product is unavailable for exchange
- Refund will be processed to your original payment method within 7–10 working days after approval
- Shipping charges are non-refundable
What cannot be returned
- Clearance, Sale, and Discounted items
- Customized or altered products
- Items without original packaging or tags
Support
If you need help with return, refund or shipping:
] Email: Support@lavanyashreeboutique.com
Customer Care: +91 9013510001
Monday to Saturday | 10:00 AM – 7:00 PM
We are always here to ensure a smooth and happy shopping experience for you